Cadillac Owner Center

Cadillac prioritizes its customers' needs by ensuring that information on service and maintenance for its vehicles is readily accessible and convenient. Cadillac drivers benefit from several tools that make it easy vehicle maintenance and follow suggested service intervals.



The Cadillac Owner Center is a complete online portal where vehicle owners can access detailed information about their particular vehicle. After registering their vehicle, owners can log in to view a customized dashboard with details on their Cadillac's maintenance schedule, maintenance records, and coverage. The Owner Center also provides downloadable owner’s manuals, how-to videos, and step-by-step guides to assist users perform basic maintenance tasks or learn about certain vehicle features.

Cadillac Mobile App

Cadillac has integrated technology into its customer service with the MyCadillac mobile app, available for both Apple and Android. Through this app, users can keep track of their vehicle’s health by getting alerts about maintenance needs, such as fluid changes, tire checks, or brake inspections. The app also provides handy features like starting the car remotely, remote locking/unlocking, and the option to schedule a service appointment directly with the nearest Cadillac dealership. For recently launched vehicles, the app can even provide real-time diagnostic information to keep owners informed of any potential issues before they become bigger problems.

In-Vehicle Information

Many Cadillac vehicles come equipped with an onboard infotainment system that features service reminders and notifications. When a service is due, the vehicle displays notifications on the dashboard, informing the owner of what needs to be done. This system not only helps remind drivers to stay current with maintenance but also provides detailed explanations of each service item, making it easier for drivers to grasp what each maintenance procedure involves.

Cadillac Dealership Network

Cadillac authorized service centers play a significant role in communicating maintenance details to vehicle owners. When drivers visit an official service center for maintenance or repairs, the advisors offers a detailed explanation of the suggested tasks, making sure that customers understand the necessity of each procedure. Additionally, dealerships maintain digital logs of every maintenance appointment, enabling users to easily access their maintenance records for future needs.

Printed and Online Resources

Cadillac offers printed owner’s manuals and quick reference guides that outline the vehicle’s service intervals, recommended fluids, tire pressure specifications, and other important information. For those who prefer digital resources, Cadillac’s website features a webpage for maintenance tips where drivers can find articles, watch clips, and get advice on how to keep their vehicles in peak condition.



Through a mix of online resources, in-person assistance, and easy-to-follow resources, Cadillac guarantees that owners are knowledgeable about their vehicle’s service and maintenance requirements, ultimately extending the life and performance of their Cadillac.